Presentation illustration showing mobile phone shopping

The Vienna Visitor Widget (VVW) would be the visitor’s one-stop tourism app: tickets, schedule, shopping and more.

I developed a proposal for improving management of tour buses in Vienna. They were looking for practical technology applications that could be used to help guide bus drivers through traffic and to parking spaces, etc. but, naturally, I took the idea further and developed a comprehensive approach to city tourism in the future. I presented the paper at the 2020 Austrian Pedestrian Association conference in October.

The main idea is that people will travel less in the future and consequently will seek more authentic and interesting experiences than standard bus tours. They will want to experience cities with the knowledge of well-informed locals and use the same (transport) infrastructure as locals as they visit tourist attractions.

Drawing of a whale shaped WC in front of Vienna's NHM

Whale shaped Wien Clean WC in front of Vienna’s NHM.

My thinking is heavily influenced by cities like Copenhagen and Amsterdam, where riding through the city on a bike is a standard part of every tourist’s visit … even for those who wouldn’t think of riding a bike at home. The great thing is that cities can build infrastructure for residents, and it can become an attraction for tourists as it certainly is in Copenhagen and Amsterdam.

I wrote a (funny?) short story in memorandum format. The writer is from the Copenhagen tourist bureau who reports on the great things Vienna is doing for tourists. There’s a lot of information technology, much of it developed by a multi-city consortium led by Vienna, and improved walking and cycling facilities in Vienna’s future. The story is called Tour Bus Confidential – Vienna 2023 and the presentation Creating Sustainable Cities for Residents and Tourists. I also had a lot of fun making the drawings and imagining a better Vienna.